Exterior

Cancellation Policy

Detailing Service Policy Appointments & Scheduling Appointments are scheduled on a first-come, first-served basis. We recommend booking in advance to secure your preferred date and time. Arrival times may vary due to traffic, weather, or job conditions, and we appreciate your flexibility. Cancellations & Rescheduling We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made within 24 hours may be subject to a cancellation fee. No-shows may be charged up to the full service amount. Vehicle Condition Pricing is based on average vehicle condition. Excessive dirt, pet hair, stains, sand, mold, biohazards, or heavy contamination may result in additional charges or refusal of service. Final pricing may be adjusted after an in-person inspection. Personal Items Please remove all personal belongings prior to your appointment. We are not responsible for lost, damaged, or misplaced items left in the vehicle. Payment Payment is due upon completion of service unless otherwise agreed upon. We accept approved forms of payment listed on our website. Returned payments or chargebacks may result in additional fees. Satisfaction Guarantee We take pride in our work and strive for 100% customer satisfaction. If you have any concerns, they must be reported within 24 hours of service completion. We will gladly review and address any reasonable issues. No refunds will be issued once the service has been completed, but touch-ups may be offered at our discretion. Damage & Pre-Existing Conditions We are not responsible for damage caused by pre-existing conditions including, but not limited to: worn paint, cracked leather, brittle plastics, loose trim, aftermarket parts, or previous repairs. Any existing damage should be disclosed prior to service. Weather Policy (Mobile Services) For mobile detailing, services are weather-dependent. In the event of rain, extreme temperatures, or unsafe conditions, we may reschedule your appointment to ensure quality results. Ceramic Coatings & Specialty Services Ceramic coatings, paint correction, and specialty services require proper curing and maintenance. We are not responsible for damage caused by improper care, automatic car washes, or environmental exposure after service completion. Right to Refuse Service We reserve the right to refuse service for safety concerns, unsanitary conditions, aggressive behavior, or unrealistic expectations.

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